Refund Policy

Due to the nature of skincare products, we do not accept returns on:

•Opened products

•Used products

•Tampered packaging

This policy protects all customers.

If you receive:

•A damaged product

•A wrong item

You must contact us within 24 hours of delivery with:

•Clear photos

•Order number

•Description of the issue

We will assess and offer:

•Replacement

•Store credit

•Refund (if applicable)

Approved refunds will be processed within:

•3–7 business days

Refunds will be issued via the original payment method where possible.

We do not issue refunds for:

•Change of mind

•Skin purging (normal reaction to active ingredients)

•Incorrect product selection by customer

If unsure before purchase, contact us for guidance.

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